Amazon is being sued by a Chicago-based commercial refrigeration and HVAC company, which accuses the e-retailer of failing to pay its invoices to the tune of over $1 million, accrued over hundreds of hours of service calls.
Climate Pros, LLC, filed the lawsuit in Kings County Superior Court, accusing Amazon of owing it “well over” $1 million for roughly 290 service calls over the past few years. Climate Pros LLC has branch offices in Sumner and Yakima, and says on its website it signed Amazon as a client in 2018.
The company was contracted to perform service calls on commercial refrigeration, heating, ventilation, and air conditioning systems at Amazon Go grocery fulfillment centers across the nation, according to court documents.
The lawsuit stated, “Climate Pros has repeatedly attempted to get Amazon to pay this large — and growing — outstanding balance without the need for judicial assistance, but all such attempts have been met with either outright refusals by Amazon or stonewalling and silence. Accordingly, Amazon leaves Climate Pros with no choice but to seek assistance from this Court.”
Amazon declined to comment, citing a, “longstanding practice of not commenting on pending litigation.”
In the lawsuit, Climate Pros said it offered Amazon round-the-clock service calls due to the nature of the company’s requirements. On August 20th, 2018, both companies entered into a master services agreement which defined conditions of the relationship, including a promise by Amazon to pay all invoiced amounts within 60 days, according to court papers.
Court documents note the two companies then entered into a further master work order on November 1, 2021, which established “certain service performance standards,” including safety compliance, defined response times, invoicing, and quality of work. However Climate Pros filing noted the master work order was not designed to supersede the master services agreement, nor did it in any way nullify the requirement that payments on invoices be tendered within 60 days.
Climate Pros requested a jury trial.
